Dean and Melissa are the most un car salesman like people I have ever met. Full disclosure and very thorough with the car before they will hand it over to you
The video they sent about the car sealed the deal and made shopping around a waste of time. Thank you. You make an awesome team and you made this super easy.
I would highly recommend dean and Melissa.Dean knows his cars and is honest and reliable. Very trustworthy. This is the 2nd car our family have bought from him. We are so happy with our new purchase. Thank you so much for looking after us.
Dean and Melissa made buying a vehicle a pleasure..Found my Forester XT online and Melissa and Dean were of great assistance in facilitating the vehicle purchase. They came across as honest and professional and were very informative. I traveled down from Townsville and Melissa met us at the train station. The vehicle was as described and more. Melissa made the whole process simple and hassle free. The vehicle traveled back to Townsville problem free. Very happy car buyer.
Picked up my car on Friday, all ready to go for me. Walked in and saw my car with a nice big red bow on it which was awesome. Melissa and Dean very friendly and no pressure put on you. Very easy and smooth process, very happy and finally have my 4wd. 😁
This is to Dean and Steve. My name is Jenny McCulloch, and I am the grandmother of Ashleigh Ehlers. I needed to send you this just so you know how you helped our girl. The things you did for her, and the way you treated her was fabulous. Ash drove here with Barb to show up the car. I don't remember a time when she had such a HUGE smile and the look of happiness on her face. I myself, am just so proud of her. But since she had her daughter, Daisy, life has been a little tough for her. But yesterday, I saw my same girl who used to be happy all the time. I do love her to bits, and the little extra that you did for her, may not seem much to you, BUT believe me they meant heaps to her. The ribbon was so gorgeous. So to you Dean and Steve a HUGE THANK YOU for treating Ash as you did. It meant heaps to her and so much more to me. I saw the beautiful smile and sparkle in her eyes. You 2 just made her day, and I, personally, needed to thank you. Word of mouth is one of the best recommendations any company can have. So you will be getting all the recommendations from us to whoever.
Thanks guys. Take care and stay safe.
Jenny (NANNA)
I watched Dean's videos online and thought "He seems honest, I wanna buy a car from him". And luckily, I was right. Dean was friendly, honest, and fair. I purchased a car that ended up having a manufacturing issue that made it unusable. Dean honoured the warranty and rectified the issue. He offered the same car that was a newer model with less mileage! What more could you expect from a used car dealership. I felt heard and respected. I love my new car!
Saw a X-Trail online I liked. Spoke to Dean and was impressed with how friendly and easy to talk to he was.
Looked over the car, loved it, bought it 2 days later.
Dean made the whole process easy and stress-free!!!!
Great service, friendly and hassle-free!
6 months later we bought 2 more cars through Dean and received the same high level of service.
Yesterday my son just bought his first car from Dean and once again the entire process (bar a few scheduling hiccups!) went smoothly. That's 4 cars in the past 18 months and we can't be happier with the service ee have received.
The cars haven't been perfect - but we paid for what we got. Any issues were pointed out before hand so we have no complaints.!
Dean and Melissa were really good to deal with. Very happy with our purchase. The car was immaculate at pickup and the obligatory paperwork was as painless as possible. Thanks guys!
I bought a work Ute from Dean and Melissa totally by remote, sight unseen except for the online video. These guys handled the whole process very professionally and with very friendly customer service. I picked up the car last weekend and I was quite satisfied with the delivery and presentation of the car. Buying an older used car can sometimes become a real time wasting exercise. And I certainly didn’t expect to be buying a car off the showroom floor. Dean and Melissa provided me with a great service and I’d be happy to recommend them.
Great service they explained everything well and made sure everything perfect for the car! We were that pleased with their service we have asked them to help us find a second car xx
Bought my twin girls their first car Ford Fiesta; all things agreed at purchase were completed when I picked up.
They organised a competitive finance rate for me.
Car was well presented at delivery and drives beautiful!
Highly recommended; thank you Dean and Melissa
From the minute I walked in to view my car, I knew I was in good hands. Dean had helped me in every way possible to suit my needs. Great customer service & genuinely a great family owned dealership! Highly recommended.
Car dealers, mechanics and transparency are not often aligned but in this case I had the most honest help from Dean and his mechanics recently and would recommend them for used cars based on their straightforward knowledge, experience and results that showed with their professional assitance at short notice. 100% genuine
My son recently purchased a car from Used Vehicle Sales and I give them a big thumbs up. How refreshing to get genuine customer service without the used car pressure selling. A lovely family business with quality cars. Thanks Dean and Mel for your help, was a pleasure doing business with you. 100/100 in our book.
Buying my car through this company was the one of the best experience of my life.
I'm not kidding either when I arrived to pick up my car it had big red bow on it. (Feeling very special) Dean and his team were friendly considerate and very professional.
My vehicle was immaculate, on the road and ready to drive home. (I drove 290kms home after getting lost). And seriously my new car drove like a new car.
I would definitely not hesitate to recommend this company to anyone wanting to buy a secondhand vehicle. I am so impressed. I can not believe I got such a bargain. Thank you thank you.
Honest.!!
Thank you Dean for making my dream come true. I didn't think that it was possible for me to own such a gorgeous car and with you and Mel following up to make sure I was happy was the icing on the cake. Thank you again. ���
Just purchased our new car, awesome service, straight up , no mucks around, nice to deal with Dean, so laid back but awesome to deal with, he must really be a kiwi, will definitely recommend to anyone.
Thanks heaps Dean.
Thank u so very much Dean and Melissa, as a first time buyer u made the whole process very easy. Will recommended u guys to everyone I can... Five star service:)
Great service from Dean , small problem after picking up car but with no hesitation from Dean it was fixed and I am very pleased with the vehicle . Would be happy to buy/sell with them in the future.
